Can I set up a payment arrangement?

To avoid missing payments, the best option is to always pay your bill immediately. However, if you’re unable to do so, you can make a payment arrangement, also known as a payment plan, to avoid service disruption.

Payment arrangements allow you to divide your balance up to three payment dates. Your account will be protected from interruptions as long as the payment arrangements are followed. It will depend on our payment services for the eligibility and the conditions of a payment arrangement.

Am I eligible for a payment arrangement?

• To see if you’re eligible for a payment arrangement, please contact a customer service representative at info@swoopfiber.com or 1-877-SWOOP-IT (1-877-796-6748). 
  
  

Please note that making a payment arrangement does not prevent late fees or possible negative effects on your credit rating.