Does SwoopFiber offer a customer support portal or mobile app for troubleshooting?

Yes. SwoopFiber has an online customer support portal which can be found at https://support.swoopfiber.com/tickets to submit support tickets. The CommandIQ app also exists to provide troubleshooting and tools such as parental controls. For all other customer support and assistance, contact a SwoopFiber representative at info@swoopfiber.com or 1-877-SWOOP-IT (1-877-796-6748)