How can I test my SwoopFiber network speed?

Testing your SwoopFiber network speed is a straightforward process. Follow these steps to conduct a speed test:

Choose a Speed Test Website: Use a reputable speed test website. We prefer to use the CommandIQ app, but other popular options include Ookla's Speedtest, Fast.com, or the speed test tool provided on the SwoopFiber website.
Connect to the Network: Close any background applications or downloads on your device to ensure accurate speed measurements.
Select a Server: Choose a nearby server for testing. The speed test tool will automatically select one, but you can manually choose a server close to your location.
Run the Speed Test: Click the "Begin Test" or similar button to initiate the speed test. The tool will measure your download and upload speeds, providing results in megabits per second (Mbps) or gigabits per second (Gbps).
Compare with Expected Speeds: Compare the results with the expected speeds based on your SwoopFiber plan. If there's a significant discrepancy, it may indicate a network issue.
Repeat Tests: For a more accurate assessment, run the speed test multiple times at different times of the day. This helps identify any fluctuations or consistency in your network speeds.

If you notice consistent speed issues, consider contacting SwoopFiber's customer support at info@swoopfiber.com or 1-877-SWOOP-IT (1-877-796-6748) for further assistance and troubleshooting.