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How Can I Troubleshoot LAN Port Issues When My Internet Is Down?

  • Inspect LAN Ports: Check for physical damage and ensure cables are properly connected.

  • Test Each Port: Connect a device to each port to test for connectivity.

  • View Port Information: Access the GigaSpire interface for port stats and device activity.
  • Check Satellite Devices: Ensure extenders or additional routers are online and
    functioning.

  • Troubleshoot Individual Devices: Restart devices or reconnect cables to resolve issues.

  • Isolate the Problem: Use process of elimination and swap cables to identify port issues.