How do I know when my SwoopFiber service is active?

Knowing when your SwoopFiber service is active involves a few key indicators:

1. Installation Completion: The installation team will inform you when the physical installation is complete. At this point, the necessary equipment, such as the Optical Network Terminal (ONT) and router, should be installed in your home or office.
2. Verification with Installation Team: The installation team will conduct tests to ensure that the internet connection is successfully established. They will communicate the completion of these tests and verify that the service is active.
3. Check Network Status Lights: On the Optical Network Terminal (ONT), there will be indicator lights that show the status of the connection. These lights can include indicators for power, optical signal, and data transfer. A steady or blinking green light often indicates an active connection.
4. Attempt Internet Access: Try accessing the internet on your connected devices. If your service is active, you should be able to browse websites, stream content, or perform other online activities without issues.

For additional assistance, contact a SwoopFiber representative at info@swoopfiber.com or 1-877-SWOOP-IT (1-877-796-6748).