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What do I need to do to prepare my home or office for the installation?

To prepare your home or office for fiber internet installation, follow these steps:


  1. Clear Access Paths: Ensure clear access to areas where the fiber optic cables will be installed. Remove obstacles and debris along potential installation routes.
  2. Secure Permissions: If necessary, secure any required permissions for installation from landlords or property owners. Ensure compliance with any building regulations.
  3. Locate Utilities: Allow our team to identify the location of existing utilities, such as gas, water, and electrical lines, to avoid interference during the installation process.
  4. Select Installation Location: Allow our team to decide on the optimal location for the fiber optic termination point (ONT) inside your home or office. This is where the fiber connection will be established.
  5. Prepare Indoor Wiring: Allow our team to prepare indoor wiring to accommodate the fiber connection. Clear spaces for the ONT and any necessary equipment.
  6. Provide Access: Ensure an adult is available on the scheduled installation day to provide access to the premises and answer any questions the installation team may have.
  7. Backup Electronics: As a precaution, back up electronic devices or data that may be temporarily disconnected during the installation process.

For additional information regarding the installation procedures, contact a SwoopFiber representative at info@swoopfiber.com or 1-877-SWOOP-IT (1-877-796-6748).