What happens if my billing date falls on a weekend or holiday?

If your SwoopFiber billing date falls on a weekend or holiday, the billing process is typically adjusted to accommodate these circumstances. Here's what you can generally expect:

• Automated Adjustment: SwoopFiber's billing system is designed to automatically adjust for weekends and holidays. In most cases, if your regular billing date lands on a non-business day, the billing process is moved to the next business day.
• Delayed Processing: In the event of a weekend or holiday, the billing transactions, including invoicing and payment processing, may be delayed until the next business day. This delay ensures that the billing system operates on a regular business schedule.
• Consistent Billing Cycle: Despite occasional adjustments for weekends and holidays, SwoopFiber aims to maintain a consistent billing cycle. Your billing date may consistently shift to the next business day to ensure accuracy and regularity.

It's important to check your billing statements, emails, or account notifications for any updates or announcements regarding changes to your billing date. If you have specific concerns or questions about billing adjustments, contact a SwoopFiber representative at 1-877-SWOOP-IT (1-877-796-6748).